Frequently Asked Questions
Everything you need to know about shopping with Perfex Industries.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Returns are processed within 5 business days of receiving the package back at our warehouse.
How do I determine my correct size?
Each product page features a detailed sizing guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Which payment methods do you accept?
Perfex Industries accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options via Klarna and Afterpay.
How should I care for my Perfex Industries apparel?
To maintain the quality of your garments, we recommend machine washing cold with like colors and hanging to dry. Specific care instructions are also printed on the internal garment labels.
Can I track my order once it has shipped?
Yes, once your order is dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress in real-time.